Care Instructions
How do I clean the collar and leash?
Wipe clean with a damp cloth and mild soap. Do not machine wash or submerge in water. Allow to air dry completely before use or storage. Avoid prolonged exposure to direct sunlight to preserve the reflective stitching and colour.
How do I maintain the hardware?
The zinc-alloy D-rings and buckles are rust-resistant but should be dried after wet walks. A quick wipe with a dry cloth after rainy or snowy walks will extend the life of all metal components.
Is it safe for strong pullers
Yes — the shock-absorbing bungee reduces the impact of sudden lunges. We recommend pairing it with our Harness for maximum control with strong dogs.
What is a Martingale collar?
When fully tightened you should be able to fit two fingers between the collar and your dog's neck. Use our Collar Size Guide to find the right size before ordering.
Shipping & Returns
When will my order arrive?
Orders ship within 1-2 business days from our Canadian warehouse. Delivery takes 3-7 business days across Canada. You'll receive a tracking number by email once shipped.
Do you ship outside Canada?
Currently we ship within Canada and USA only. International shipping coming soon!
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy for any reason, contact us and we'll make it right — no questions asked.
Sourcing & Materials
What is the leash made of?
Heavy-duty nylon webbing with reinforced stitching, 3M reflective threading, zinc-alloy hardware, and a shock-absorbing bungee core.
Is the padding safe for sensitive skin?
Yes — the collar lining is made from soft neoprene padding that is gentle on your dog's neck even during extended wear. It's designed to prevent chafing and irritation.
Designed & Tested in Canada 🍁
Our reflective stitching keeps you and your dog visible on early morning and evening walks — even in low-light Canadian winters.