Care Instructions
How do I clean the Walk Kit?
Each item can be wiped clean with a damp cloth and mild soap. Do not machine wash any component. Allow all pieces to air dry completely before use or storage. Avoid prolonged sunlight exposure to preserve reflective stitching and padding shape across all 3 items.
How do I maintain the hardware?
All metal components including D-rings, buckles, and the leash clip are zinc-alloy and rust-resistant. After wet or snowy walks wipe all hardware dry with a clean cloth. Inspect buckles and stitching on all 3 items regularly for signs of wear.
Is it safe for strong pullers?
Yes — the shock-absorbing bungee reduces the impact of sudden lunges.
Can I wash the harness padding?
The neoprene padding on the harness and collar can be spot cleaned with a damp cloth. Do not submerge in water or use harsh detergents as this may affect the padding shape and reflective properties.
Shipping & Returns
When will my order arrive?
Orders ship within 1-2 business days from our Canadian warehouse. Delivery takes 3-7 business days across Canada. You'll receive a tracking number by email once shipped.
What if one item in the bundle doesn't fit?
No problem — contact us within 30 days and we'll send you the correct size for any item in the kit. We want every walk to be perfect for you and your dog.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy for any reason, contact us and we'll make it right — no questions asked.
Sourcing & Materials
What is the Walk Kit made of?
All 3 items are built from the same premium materials — heavy-duty Oxford nylon webbing with reinforced double stitching, 3M reflective threading for night visibility, zinc-alloy hardware throughout, and soft neoprene padding on the harness and collar. Every component is designed to work together as a matched set.
Is the sizing consistent across all 3 items?
Each bundle size is matched for your dog — Small, Medium, and Large kits include appropriately sized harness, collar, and leash components. The leash is one size fits all and works for all dog sizes.
Designed & Tested in Canada 🍁
Our reflective stitching keeps you and your dog visible on early morning and evening walks — even in low-light Canadian winters.